/* ==========================================================================
   Support ticket analyser — design tokens
   ========================================================================== */

:root {
  --chrome-bg: #f5eee8;
  --bg-base: #fafaf8;
  --workflow-footer-bg: var(--bg-base);
  --surface: var(--bg-base);
  --accent: #d4a4a0;
  --accent-hover: #c8928e;
  --surface-soft: #efe6de;
  --text-dark: #1a1a1a;
  --muted: rgba(26, 26, 26, 0.6);
  --muted-light: rgba(26, 26, 26, 0.45);
  --border-soft: rgba(180, 140, 135, 0.2);
  --border-strong: rgba(180, 140, 135, 0.38);
  --white-glass: var(--bg-base);
  --success: #5a7d5e;
  --warning: #9a7b4f;
  --error: #a65c5c;
  --radius: 10px;
  --shadow: 0 2px 12px rgba(180, 140, 135, 0.12);
  --shadow-lg: 0 12px 40px rgba(26, 26, 26, 0.12);

  --sidebar-bg: var(--chrome-bg);
  --footer-bar-bg: var(--chrome-bg);
  --content-max: 52rem;
  --terracotta: #7d3a1e;
  --terracotta-hover: #6a3119;
  --terracotta-line: #7d3a1e;
  --terracotta-muted: rgba(125, 58, 30, 0.62);
  --textarea-border: #b0948a;
  --sidebar-connector-upcoming: rgba(176, 148, 138, 0.62);
  --sidebar-connector-completed: #7d3a1e;

  --sidebar-width-expanded: 15rem;
  --sidebar-width-collapsed: 3.25rem;
  --content-padding-x: clamp(1.25rem, 4vw, 2.75rem);
  --content-padding-top: max(60px, 4rem);
  --content-padding-bottom: 0.75rem;
  --content-header-spacing: clamp(0.85rem, 1.75vw, 1.15rem);
  --footer-height: 4.25rem;
  --site-footer-height: 2.85rem;
  --transition-sidebar: 0.22s ease;
  --z-sidebar: 200;
  --z-backdrop: 190;
  --z-footer: 50;
  --z-modal: 400;
  --z-skip: 500;
}

/* ==========================================================================
   Reset & base
   ========================================================================== */

*,
*::before,
*::after {
  box-sizing: border-box;
}

html {
  -webkit-text-size-adjust: 100%;
  height: 100%;
}

body {
  margin: 0;
  font-family: "Inter", "Segoe UI", system-ui, sans-serif;
  font-size: 1rem;
  background: var(--bg-base);
  color: var(--text-dark);
  line-height: 1.55;
  min-height: 100vh;
  -webkit-font-smoothing: antialiased;
}

/* Optional ambient shapes — subtle if present in markup */
.bg-shapes {
  position: fixed;
  inset: 0;
  pointer-events: none;
  z-index: 0;
  overflow: hidden;
}

.shape {
  position: absolute;
  border-radius: 50%;
  background: rgba(180, 140, 135, 0.04);
}

.shape:nth-child(1) {
  width: 280px;
  height: 280px;
  top: -5%;
  right: -4%;
}

.shape:nth-child(2) {
  width: 160px;
  height: 160px;
  bottom: 20%;
  left: -3%;
}

.hidden {
  display: none !important;
}

/* ==========================================================================
   Accessibility
   ========================================================================== */

.sr-only {
  position: absolute;
  width: 1px;
  height: 1px;
  padding: 0;
  margin: -1px;
  overflow: hidden;
  clip: rect(0, 0, 0, 0);
  white-space: nowrap;
  border: 0;
}

.skip-link {
  position: absolute;
  top: 0.75rem;
  left: 0.75rem;
  z-index: var(--z-skip);
  padding: 0.55rem 0.9rem;
  font-size: 0.875rem;
  font-weight: 600;
  color: #fff;
  background: var(--terracotta);
  border-radius: var(--radius);
  text-decoration: none;
  transform: translateY(-140%);
  transition: transform 0.2s ease;
}

.skip-link:focus {
  transform: translateY(0);
  outline: 2px solid var(--accent);
  outline-offset: 2px;
}

/* ==========================================================================
   App shell
   ========================================================================== */

.app-layout {
  display: flex;
  flex-direction: column;
  min-height: 100dvh;
  position: relative;
}

@media (min-width: 769px) {
  .app-layout {
    height: 100dvh;
  }

  .main-content {
    flex: 1 1 0;
    height: 100dvh;
    min-height: 0;
    overflow: hidden;
  }

  .main-content-body {
    flex: 1 1 0;
    min-height: 0;
    overflow: hidden;
  }
}

.app-layout.sidebar-collapsed {
  --sidebar-width-current: var(--sidebar-width-collapsed);
}

.app-layout:not(.sidebar-collapsed) {
  --sidebar-width-current: var(--sidebar-width-expanded);
}

/* ==========================================================================
   Step sidebar
   ========================================================================== */

.step-sidebar {
  position: fixed;
  top: 0;
  left: 0;
  bottom: 0;
  z-index: var(--z-sidebar);
  display: flex;
  flex-direction: column;
  width: var(--sidebar-width-current, var(--sidebar-width-expanded));
  background: var(--sidebar-bg);
  border-right: 1px solid var(--border-soft);
  transition: width var(--transition-sidebar), transform var(--transition-sidebar);
  overflow: hidden;
}

.sidebar-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.5rem;
  min-height: 3.25rem;
  padding: 0.85rem 0.85rem 0.85rem 1rem;
  border-bottom: 1px solid rgba(125, 58, 30, 0.12);
  flex-shrink: 0;
}

.sidebar-header__title {
  flex: 1;
  min-width: 0;
  font-size: 0.8125rem;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.08em;
  color: var(--terracotta);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
  transition: opacity var(--transition-sidebar), width var(--transition-sidebar);
}

.sidebar-toggle {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  width: 2.25rem;
  height: 2.25rem;
  padding: 0;
  color: var(--terracotta);
  background: transparent;
  border: none;
  border-radius: 8px;
  cursor: pointer;
  transition: color 0.2s, background 0.2s;
}

.sidebar-toggle:hover {
  color: var(--terracotta-hover);
  background: rgba(125, 58, 30, 0.08);
}

.sidebar-toggle:focus-visible {
  outline: 2px solid var(--accent);
  outline-offset: 2px;
}

.sidebar-toggle__icon {
  font-size: 1.2rem;
  line-height: 1;
}

.sidebar-toggle__icon--expand {
  display: none;
}

.app-layout.sidebar-collapsed .sidebar-toggle__icon--collapse {
  display: none;
}

.app-layout.sidebar-collapsed .sidebar-toggle__icon--expand {
  display: inline;
}

.app-layout.sidebar-open .sidebar-toggle__icon--collapse {
  display: inline;
}

.app-layout.sidebar-open .sidebar-toggle__icon--expand {
  display: none;
}

.step-indicator {
  flex: 1;
  overflow-y: auto;
  overflow-x: hidden;
  padding: 1rem 0.65rem 1.5rem;
}

.step-list {
  margin: 0;
  padding: 0;
  list-style: none;
  position: relative;
}

.step-item {
  position: relative;
  padding: 0 0 2.15rem;
}

.step-item:last-child {
  padding-bottom: 0;
}

.step-item:not(:last-child)::after {
  content: "";
  position: absolute;
  left: calc(0.5rem + 0.875rem - 0.75px);
  top: 2.5rem;
  bottom: 0.35rem;
  width: 1.5px;
  background: var(--sidebar-connector-upcoming);
  border-radius: 1px;
  pointer-events: none;
  z-index: 0;
  opacity: 1;
}

.step-item.completed:not(:last-child)::after,
.step-item.active:not(:last-child)::after {
  background: var(--sidebar-connector-completed);
}

.step-item.active:not(:last-child)::after {
  opacity: 0.82;
}

.step-item.completed:not(:last-child)::after {
  opacity: 1;
}

.step-link {
  display: block;
  width: 100%;
  margin: 0;
  padding: 0;
  font: inherit;
  text-align: left;
  color: inherit;
  background: transparent;
  border: none;
  border-radius: 8px;
  cursor: pointer;
  transition: background 0.2s;
}

.step-link:hover:not(:disabled) {
  background: rgba(255, 255, 255, 0.35);
}

.step-link:focus-visible {
  outline: 2px solid var(--accent);
  outline-offset: 1px;
}

.step-link:disabled {
  cursor: not-allowed;
  opacity: 0.72;
}

.step-row {
  display: flex;
  align-items: center;
  gap: 0.65rem;
  padding: 0.55rem 0.5rem;
}

.step-marker {
  position: relative;
  flex-shrink: 0;
  display: flex;
  align-items: center;
  justify-content: center;
  width: 1.75rem;
  height: 1.75rem;
  font-size: 12px;
  font-weight: 600;
  border-radius: 50%;
  background: var(--surface-soft);
  color: var(--muted);
  border: 1px solid var(--border-soft);
  transition: background 0.2s, color 0.2s, border-color 0.2s, box-shadow 0.2s;
  z-index: 1;
}

.step-check {
  display: none;
  width: 0.95rem;
  height: 0.95rem;
  color: var(--success);
}

.step-copy {
  display: flex;
  flex-direction: column;
  justify-content: center;
  gap: 0;
  min-width: 0;
  flex: 1;
  transition: opacity var(--transition-sidebar);
}

.step-label-row {
  display: flex;
  align-items: center;
  gap: 0.4rem;
  min-width: 0;
  min-height: 1.75rem;
}

.step-label-icon {
  flex-shrink: 0;
  font-size: 0.95rem;
  line-height: 1;
  color: var(--terracotta);
}

.step-label {
  font-size: 15px;
  font-weight: 500;
  color: var(--text-dark);
  line-height: 1.75rem;
}

.step-status {
  display: none;
}

.step-item.active .step-marker {
  background: var(--terracotta);
  color: #fff;
  border-color: var(--terracotta);
  box-shadow: 0 0 0 3px rgba(125, 58, 30, 0.18);
}

.step-item.active .step-label {
  font-size: 16px;
  font-weight: 700;
  color: var(--text-dark);
}

.step-item.completed .step-number {
  display: none;
}

.step-item.completed .step-check {
  display: block;
  color: #fff;
}

.step-item.completed .step-marker {
  background: var(--terracotta);
  border-color: var(--terracotta);
}

.step-item.completed .step-label,
.step-item.completed .step-label-icon {
  color: var(--muted);
}

.step-item.reachable:not(.active):not(.completed) .step-marker,
.step-item.upcoming .step-marker {
  background: transparent;
  border-color: var(--border-strong);
}

.step-item.reachable:not(.active):not(.completed) .step-label,
.step-item.reachable:not(.active):not(.completed) .step-label-icon,
.step-item.upcoming .step-label,
.step-item.upcoming .step-label-icon {
  color: var(--muted);
}

.step-item.locked .step-marker {
  background: transparent;
  border-color: var(--border-soft);
}

.step-item.locked .step-label,
.step-item.locked .step-label-icon {
  color: var(--muted-light);
}

.app-layout.sidebar-collapsed:not(.sidebar-open) .sidebar-header {
  justify-content: center;
  padding-left: 0;
  padding-right: 0;
}

.app-layout.sidebar-collapsed:not(.sidebar-open) .sidebar-header__title {
  display: none;
}

.app-layout.sidebar-collapsed:not(.sidebar-open) .step-indicator {
  padding-left: 0;
  padding-right: 0;
}

.app-layout.sidebar-collapsed:not(.sidebar-open) .step-copy {
  display: none;
}

.app-layout.sidebar-collapsed:not(.sidebar-open) .step-link {
  display: flex;
  justify-content: center;
}

.app-layout.sidebar-collapsed:not(.sidebar-open) .step-row {
  justify-content: center;
  padding-left: 0;
  padding-right: 0;
}

.app-layout.sidebar-collapsed:not(.sidebar-open) .step-item {
  padding-bottom: 1.75rem;
}

.app-layout.sidebar-collapsed:not(.sidebar-open) .step-item:not(:last-child)::after {
  display: none;
}

.app-layout.sidebar-open .step-copy {
  display: flex;
  opacity: 1;
  pointer-events: auto;
}

.app-layout.sidebar-open .step-row {
  justify-content: flex-start;
  padding-left: 0.5rem;
  padding-right: 0.5rem;
}

.app-layout.sidebar-open.sidebar-collapsed .sidebar-header {
  justify-content: space-between;
  padding-left: 0.85rem;
  padding-right: 0.85rem;
}

.app-layout.sidebar-open.sidebar-collapsed .sidebar-header__title {
  opacity: 1;
  width: auto;
  flex: 1;
  display: block;
}

/* ==========================================================================
   Main content column
   ========================================================================== */

.main-content {
  display: flex;
  flex-direction: column;
  flex: 1;
  min-height: 100dvh;
  width: calc(100% - var(--sidebar-width-current, var(--sidebar-width-expanded)));
  margin-left: var(--sidebar-width-current, var(--sidebar-width-expanded));
  transition: margin-left var(--transition-sidebar), width var(--transition-sidebar);
}

.main-content-body {
  display: flex;
  flex-direction: column;
  flex: 1 1 0;
  min-height: 0;
}

.main-content-bottom {
  flex-shrink: 0;
  width: 100%;
  display: flex;
  flex-direction: column;
  align-items: stretch;
}

.page-footer-region {
  flex-shrink: 0;
  width: 100%;
  padding: 0 var(--content-padding-x);
  background: var(--workflow-footer-bg);
  border-top: 1px solid var(--border-soft);
  box-sizing: border-box;
}

.keyboard-hint-row {
  flex-shrink: 0;
  display: flex;
  align-items: center;
  justify-content: center;
  width: 100%;
  padding: 12px var(--content-padding-x);
  background: var(--bg-base);
  box-sizing: border-box;
  border-bottom: 1px solid var(--border-soft);
}

.keyboard-hint-row:not(:has(.keyboard-hint:not(.hidden))) {
  display: none;
}

.keyboard-hint {
  display: inline-flex;
  align-items: center;
  gap: 0.5rem;
  max-width: min(28rem, 100%);
  margin: 0;
  padding: 0.45rem 0.65rem 0.45rem 0.85rem;
  background: var(--sidebar-bg);
  border: 1px solid #c0948a;
  border-radius: 999px;
  white-space: nowrap;
}

.keyboard-hint.hidden {
  display: none !important;
}

.keyboard-hint__icon {
  flex-shrink: 0;
  font-size: 1rem;
  line-height: 1;
  color: #7d3a1e;
}

.keyboard-hint__text {
  flex: 1;
  min-width: 0;
  margin: 0;
  overflow: hidden;
  text-overflow: ellipsis;
  font-size: 13px;
  color: var(--muted);
  line-height: 1.35;
}

.keyboard-hint__close {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  width: 1.5rem;
  height: 1.5rem;
  margin: 0;
  padding: 0;
  font-size: 0.85rem;
  line-height: 1;
  color: var(--terracotta-muted);
  background: transparent;
  border: none;
  border-radius: 50%;
  cursor: pointer;
  transition: color 0.2s, background 0.2s;
}

.keyboard-hint__close:hover {
  color: var(--terracotta);
  background: rgba(125, 58, 30, 0.08);
}

.keyboard-hint__close:focus-visible {
  outline: 2px solid var(--accent);
  outline-offset: 2px;
}

.main-content-grow {
  flex: 1 1 0;
  min-height: 0;
  overflow-y: auto;
  padding: var(--content-padding-top) var(--content-padding-x) 0.35rem;
}

.content-inner {
  width: 100%;
  max-width: var(--content-max);
  margin: 0 auto;
}

/* ==========================================================================
   Page header & workflow views
   ========================================================================== */

.page-header {
  margin-bottom: var(--content-header-spacing);
  padding-bottom: var(--content-header-spacing);
  border-bottom: 1px solid var(--border-soft);
}

.page-header__row {
  display: flex;
  align-items: flex-start;
  justify-content: flex-start;
  gap: 0.85rem;
}

.page-header__copy {
  flex: 1;
  min-width: 0;
}

.page-header__title-row {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 0.5rem 0.75rem;
  margin-bottom: 0.5rem;
}

.page-header__title-row h1 {
  margin: 0;
  font-size: 1.5rem;
  font-weight: 700;
  letter-spacing: -0.025em;
  line-height: 1.25;
}

.preview-badge {
  display: inline-flex;
  align-items: center;
  padding: 0.2rem 0.55rem;
  font-size: 0.68rem;
  font-weight: 600;
  letter-spacing: 0.04em;
  text-transform: uppercase;
  color: var(--terracotta);
  background: rgba(125, 58, 30, 0.08);
  border: 1px solid rgba(125, 58, 30, 0.22);
  border-radius: 999px;
  white-space: nowrap;
}

.project-preview-meta {
  margin: 1.35rem 0 0;
  max-width: 40rem;
}

.project-preview-meta__text {
  margin: 0;
  font-size: 0.82rem;
  line-height: 1.55;
  color: var(--muted);
}

.project-preview-meta__links {
  margin: 0.45rem 0 0;
  font-size: 0.8rem;
  line-height: 1.4;
}

.project-preview-meta__links a {
  color: var(--terracotta);
  font-weight: 500;
  text-decoration: none;
}

.project-preview-meta__links a:hover {
  color: var(--terracotta-hover);
  text-decoration: underline;
}

.project-preview-meta__sep {
  margin: 0 0.35rem;
  color: var(--muted-light);
}

.page-header__copy > p:first-of-type {
  margin: 0;
  font-size: 0.92rem;
  color: var(--muted);
  max-width: 38rem;
  line-height: 1.5;
}

.ticket-section__header {
  display: flex;
  flex-wrap: wrap;
  align-items: flex-end;
  justify-content: space-between;
  gap: 0.5rem 1rem;
  margin-bottom: 0.5rem;
}

.ticket-section__header label {
  margin-bottom: 0;
}

.load-sample-ticket-btn {
  display: inline-flex;
  align-items: center;
  padding: 0.45rem 0.85rem;
  font-family: inherit;
  font-size: 0.8rem;
  font-weight: 600;
  color: var(--terracotta);
  background: transparent;
  border: 1px solid rgba(125, 58, 30, 0.35);
  border-radius: var(--radius);
  cursor: pointer;
  transition: background 0.2s, border-color 0.2s, color 0.2s;
}

.load-sample-ticket-btn:hover {
  color: var(--terracotta-hover);
  background: rgba(125, 58, 30, 0.06);
  border-color: rgba(125, 58, 30, 0.5);
}

.load-sample-ticket-btn:focus-visible {
  outline: 2px solid var(--accent);
  outline-offset: 2px;
}

.workflow-view {
  animation: fadeIn 0.25s ease;
}

.workflow-view.hidden {
  display: none !important;
}

@keyframes fadeIn {
  from {
    opacity: 0;
    transform: translateY(4px);
  }
  to {
    opacity: 1;
    transform: translateY(0);
  }
}

.section {
  margin-bottom: 1.5rem;
}

/* ==========================================================================
   Forms
   ========================================================================== */

label {
  display: block;
  font-size: 12px;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.06em;
  color: var(--muted);
  margin-bottom: 0.5rem;
}

.workflow-view:not(.hidden) > .section:first-child {
  margin-top: 0.35rem;
}

label .hint {
  font-weight: 400;
  text-transform: none;
  letter-spacing: 0;
  color: var(--muted-light);
}

textarea,
input[type="text"] {
  width: 100%;
  font-family: inherit;
  font-size: 0.95rem;
  line-height: 1.5;
  color: var(--text-dark);
  background: var(--white-glass);
  border: 1px solid var(--textarea-border);
  border-radius: var(--radius);
  transition: border-color 0.2s, box-shadow 0.2s;
}

textarea {
  min-height: 140px;
  padding: 0.9rem 1rem;
  resize: vertical;
}

textarea::placeholder {
  color: var(--muted-light);
}

textarea:focus,
textarea:focus-visible {
  outline: none;
  border-color: var(--textarea-border);
  box-shadow: 0 0 0 3px rgba(176, 148, 138, 0.22);
}

textarea:read-only,
textarea.is-readonly {
  background: var(--bg-base);
  color: var(--text-dark);
  cursor: default;
  resize: none;
  border-style: dashed;
}

textarea:read-only:focus,
textarea.is-readonly:focus {
  box-shadow: none;
  border-color: var(--border-soft);
}

#incoming-ticket,
#support-response {
  height: 200px;
  min-height: 200px;
  max-height: 200px;
  resize: vertical;
}

#ticket-reference {
  min-height: 120px;
}

.response-label-row {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 0.75rem;
  margin-bottom: 0.5rem;
}

.response-label-row label {
  margin-bottom: 0;
  flex: 1;
}

.validation-hint {
  margin: 0.55rem 0 0;
  font-size: 0.8rem;
  color: var(--warning);
  line-height: 1.4;
}

.doc-gap-guidance {
  margin: 0.5rem 0 0;
  font-size: 0.85rem;
  color: var(--muted);
  line-height: 1.45;
  text-align: center;
}

/* ==========================================================================
   Buttons
   ========================================================================== */

button {
  font-family: inherit;
  border-radius: var(--radius);
  cursor: pointer;
  transition: background 0.2s, color 0.2s, border-color 0.2s, transform 0.15s, opacity 0.2s;
}

button:focus-visible {
  outline: 2px solid var(--accent);
  outline-offset: 2px;
}

button:disabled {
  opacity: 0.65;
  cursor: not-allowed;
}

button.primary {
  display: inline-flex;
  align-items: center;
  gap: 0.5rem;
  padding: 0.75rem 1.5rem;
  font-size: 0.9rem;
  font-weight: 600;
  color: #fff;
  background: var(--accent);
  border: none;
  box-shadow: var(--shadow);
}

button.primary:hover:not(:disabled) {
  background: var(--accent-hover);
}

button.primary:active:not(:disabled) {
  transform: scale(0.98);
}

button.secondary {
  display: inline-flex;
  align-items: center;
  gap: 0.5rem;
  padding: 0.7rem 1.25rem;
  font-size: 0.88rem;
  font-weight: 600;
  color: var(--text-dark);
  background: var(--white-glass);
  border: 1px solid var(--border-strong);
}

button.secondary:hover:not(:disabled) {
  background: var(--surface-soft);
}

button.copy-response {
  display: inline-flex;
  align-items: center;
  gap: 0.35rem;
  flex-shrink: 0;
  padding: 0.4rem 0.7rem;
  font-size: 0.78rem;
  font-weight: 500;
  color: var(--muted);
  background: var(--white-glass);
  border: 1px solid var(--border-soft);
}

button.copy-response:hover:not(:disabled) {
  color: var(--text-dark);
  background: var(--surface-soft);
  border-color: var(--border-strong);
}

button.copy-response.copied {
  color: var(--success);
  border-color: rgba(90, 125, 94, 0.35);
}

button.copy-response svg {
  width: 0.95rem;
  height: 0.95rem;
  stroke: currentColor;
  fill: none;
  stroke-width: 2;
  stroke-linecap: round;
  stroke-linejoin: round;
}

.spinner {
  display: none;
  width: 1rem;
  height: 1rem;
  border: 2px solid rgba(255, 255, 255, 0.35);
  border-top-color: #fff;
  border-radius: 50%;
  animation: spin 0.7s linear infinite;
}

button.secondary .spinner,
.kb-download-btn .spinner {
  border-color: rgba(26, 26, 26, 0.15);
  border-top-color: var(--text-dark);
}

button.loading .spinner,
.kb-publish-btn.loading .spinner {
  display: block;
}

@keyframes spin {
  to {
    transform: rotate(360deg);
  }
}

/* ==========================================================================
   Page footer & workflow navigation
   ========================================================================== */

.page-footer {
  flex-shrink: 0;
  width: 100%;
  max-width: var(--content-max);
  margin: 0 auto;
  z-index: var(--z-footer);
  background: var(--workflow-footer-bg);
}

.workflow-footer {
  display: flex;
  align-items: center;
  gap: 1rem;
  width: 100%;
  padding: 0.85rem 0;
}

.workflow-footer__bar {
  flex: 1;
  min-width: 0;
  display: grid;
  grid-template-columns: 1fr auto 1fr;
  align-items: center;
  gap: 0.75rem 1rem;
}

.workflow-footer--step-first .workflow-footer__back {
  display: none;
}

.workflow-footer--step-kb .workflow-footer__bar {
  grid-template-columns: 1fr auto;
}

.workflow-footer--step-kb .workflow-footer__progress {
  grid-column: 1;
}

.workflow-footer--step-kb .workflow-footer__next {
  grid-column: 2;
}

.workflow-footer__back {
  flex-shrink: 0;
}

.workflow-footer__back,
.workflow-footer__next {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 0.4rem;
  padding: 0.65rem 1rem;
  font-size: 0.88rem;
  font-weight: 600;
  border-radius: var(--radius);
  color: var(--terracotta);
  background: transparent;
  border: none;
  box-shadow: none;
}

.workflow-footer__back .workflow-footer__icon,
.workflow-footer__next .workflow-footer__icon {
  color: var(--terracotta);
}

.workflow-footer__back:hover:not(:disabled),
.workflow-footer__next:hover:not(:disabled):not(.is-muted) {
  color: var(--terracotta-hover);
  background: rgba(125, 58, 30, 0.06);
}

.workflow-footer__back:hover:not(:disabled) .workflow-footer__icon,
.workflow-footer__next:hover:not(:disabled):not(.is-muted) .workflow-footer__icon {
  color: var(--terracotta-hover);
}

.workflow-footer__next.is-muted {
  opacity: 0.55;
  cursor: not-allowed;
}

.workflow-footer__next.loading {
  pointer-events: none;
}

.workflow-footer__next.published {
  color: var(--success);
  background: transparent;
  border: none;
}

.workflow-footer__next.published .workflow-footer__icon {
  color: var(--success);
}

.workflow-footer__next.published:hover:not(:disabled) {
  color: var(--success);
  background: rgba(90, 125, 94, 0.08);
}

.workflow-footer__next.published:hover:not(:disabled) .workflow-footer__icon {
  color: var(--success);
}

.workflow-footer__progress {
  grid-column: 2;
  justify-self: center;
  margin: 0;
  font-size: 0.78rem;
  font-weight: 500;
  color: var(--muted);
  text-align: center;
  white-space: nowrap;
}

.workflow-footer__next {
  grid-column: 3;
  justify-self: end;
}

.page-footer__publish-error {
  margin: 0;
  padding: 0 0 0.65rem;
  font-size: 0.8rem;
  text-align: center;
}

.workflow-footer__icon {
  width: 1rem;
  height: 1rem;
  flex-shrink: 0;
}

.workflow-footer__next .spinner {
  border-color: rgba(125, 58, 30, 0.25);
  border-top-color: var(--terracotta);
}

/* ==========================================================================
   Site footer bar
   ========================================================================== */

.site-footer-bar {
  flex-shrink: 0;
  width: 100%;
  background: var(--sidebar-bg);
}

.site-footer {
  width: 100%;
  max-width: calc(var(--content-max) + var(--content-padding-x) * 2);
  margin: 0 auto;
  padding: 0.7rem var(--content-padding-x) 0.85rem;
  font-size: 0.78rem;
  color: var(--muted-light);
  text-align: center;
  line-height: 1.5;
  box-sizing: border-box;
}

.site-footer a {
  color: var(--terracotta-line);
  text-decoration: none;
  font-weight: 500;
}

.site-footer a:hover {
  color: var(--terracotta-hover);
  text-decoration: underline;
}

/* ==========================================================================
   Panels & status
   ========================================================================== */

.panel {
  background: var(--surface);
  border: 1px solid var(--border-soft);
  border-radius: var(--radius);
  padding: 1.25rem 1.35rem;
  box-shadow: var(--shadow);
}

#docs-panel:focus,
#docs-panel:focus-visible {
  outline: none;
}

.panel-header {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 1rem;
  margin-bottom: 0.85rem;
}

.panel-header__title-group {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 0.5rem 0.75rem;
  min-width: 0;
}

.panel-header h2 {
  margin: 0;
  font-size: 0.95rem;
  font-weight: 600;
}

.kb-download-btn.hidden {
  display: none;
}

.kb-download-btn:disabled {
  opacity: 0.45;
  cursor: not-allowed;
}

.panel-body {
  font-size: 0.9rem;
}

.panel-body.empty {
  color: var(--muted);
  font-style: italic;
}

.panel-note {
  margin: 0.75rem 0 0;
  font-size: 0.85rem;
  color: var(--muted);
  line-height: 1.45;
}

/* Inset cards — low-contrast on panel surface (Option B) */
.panel-inset-card {
  padding: 0.85rem 1rem;
  background: var(--bg-base);
  border: 1px solid var(--border-soft);
  border-radius: 8px;
}

.panel-match-threshold {
  margin: 0.75rem 0 0;
  font-size: 0.82rem;
  color: var(--muted);
  line-height: 1.45;
}

.panel-match-threshold:first-child {
  margin-top: 0;
}

.status-badge {
  font-size: 0.7rem;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.05em;
  padding: 0.25rem 0.6rem;
  border-radius: 999px;
  white-space: nowrap;
  flex-shrink: 0;
}

.status-badge.idle {
  background: var(--surface-soft);
  color: var(--muted);
}

.status-badge.match {
  background: rgba(90, 125, 94, 0.15);
  color: var(--success);
}

.status-badge.gap {
  background: rgba(154, 123, 79, 0.15);
  color: var(--warning);
}

/* ==========================================================================
   Documentation alerts & gap banner
   ========================================================================== */

.alert {
  padding: 0.85rem 1rem;
  border-radius: 8px;
  font-size: 0.88rem;
  line-height: 1.5;
  margin-bottom: 0.75rem;
}

.alert:last-child {
  margin-bottom: 0;
}

.alert.match {
  background: rgba(90, 125, 94, 0.1);
  border: 1px solid rgba(90, 125, 94, 0.22);
  color: var(--text-dark);
}

.alert.gap {
  background: rgba(154, 123, 79, 0.1);
  border: 1px solid rgba(154, 123, 79, 0.25);
  color: var(--text-dark);
}

.alert-snippet {
  margin: 0.5rem 0 0;
  font-size: 0.88rem;
}

.doc-match-title {
  font-weight: 600;
  margin: 0 0 0.25rem;
}

.doc-match-meta {
  font-size: 0.8rem;
  color: var(--muted);
  margin: 0;
}

.relevance {
  display: inline-block;
  margin-top: 0.5rem;
  font-size: 0.75rem;
  font-weight: 600;
  color: var(--accent-hover);
}

/* ==========================================================================
   Related articles & near-miss cards
   ========================================================================== */

.related-articles-panel {
  margin-top: 0.25rem;
}

.related-articles-header {
  align-items: flex-start;
}

.related-articles-heading h2 {
  margin: 0;
}

.related-articles-subtitle {
  margin: 0.2rem 0 0;
  font-size: 0.78rem;
  font-weight: 400;
  color: var(--muted-light);
  text-transform: none;
  letter-spacing: 0;
}

.related-articles-count {
  font-size: 0.68rem;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  padding: 0.2rem 0.5rem;
  border-radius: 999px;
  background: var(--surface-soft);
  color: var(--muted);
  border: 1px solid var(--border-soft);
}

#related-articles-body {
  display: flex;
  flex-direction: column;
  gap: 0.65rem;
}

.near-miss-item {
  transition: border-color 0.2s, background 0.2s;
}

.near-miss-item:hover {
  background: var(--surface-soft);
  border-color: var(--border-strong);
}

.near-miss-title {
  margin: 0 0 0.2rem;
  font-size: 0.88rem;
  font-weight: 600;
  color: var(--text-dark);
}

.near-miss-meta {
  margin: 0 0 0.35rem;
  font-size: 0.75rem;
  color: var(--muted);
}

.near-miss-snippet {
  margin: 0;
  font-size: 0.82rem;
  line-height: 1.45;
  color: var(--muted);
}

.near-miss-steps {
  margin-top: 0.7rem;
  padding-top: 0.7rem;
  border-top: 1px solid var(--border-soft);
}

.near-miss-steps-summary {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.75rem;
  font-size: 0.8rem;
  font-weight: 600;
  color: var(--accent-hover);
  cursor: pointer;
  list-style: none;
  user-select: none;
}

.near-miss-steps-summary::-webkit-details-marker {
  display: none;
}

.near-miss-steps-summary > span:first-child {
  flex: 1;
  min-width: 0;
}

.near-miss-steps[open] .near-miss-steps-summary {
  color: var(--text-dark);
  margin-bottom: 0.5rem;
}

.near-miss-steps-count {
  font-size: 0.72rem;
  font-weight: 500;
  color: var(--muted);
}

.near-miss-steps-list {
  margin: 0;
  padding-left: 1.25rem;
  font-size: 0.82rem;
  line-height: 1.5;
  color: var(--text-dark);
}

.near-miss-steps-list li + li {
  margin-top: 0.4rem;
}

.near-miss-steps-empty {
  margin: 0.7rem 0 0;
  padding-top: 0.7rem;
  border-top: 1px solid var(--border-soft);
  font-size: 0.8rem;
  color: var(--muted);
  font-style: italic;
}

/* ==========================================================================
   KB article
   ========================================================================== */

.kb-article-panel {
  display: block;
}

.kb-field {
  margin-bottom: 1.1rem;
}

.kb-field-label {
  display: block;
  font-size: 0.72rem;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.06em;
  color: var(--muted);
  margin-bottom: 0.35rem;
}

.kb-field-label-row {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.75rem;
  margin-bottom: 0.35rem;
}

.kb-field-label-row .kb-field-label {
  margin-bottom: 0;
}

.kb-add-step-btn {
  flex-shrink: 0;
  padding: 0.35rem 0.65rem;
  font-family: inherit;
  font-size: 0.78rem;
  font-weight: 500;
  color: var(--text-dark);
  background: var(--white-glass);
  border: 1px solid var(--border-strong);
  border-radius: var(--radius);
  cursor: pointer;
  transition: background 0.2s, border-color 0.2s;
}

.kb-add-step-btn:hover:not(:disabled) {
  background: var(--surface);
  border-color: var(--accent);
}

.kb-add-step-btn:disabled {
  opacity: 0.5;
  cursor: not-allowed;
}

.kb-field-hint {
  margin: 0.35rem 0 0;
  font-size: 0.75rem;
  color: var(--muted-light);
  line-height: 1.4;
}

.kb-input {
  width: 100%;
  padding: 0.65rem 0.85rem;
  font-family: inherit;
  font-size: 0.92rem;
  line-height: 1.5;
  color: var(--text-dark);
  background: var(--white-glass);
  border: 1px solid var(--border-soft);
  border-radius: var(--radius);
  transition: border-color 0.2s, box-shadow 0.2s;
}

.kb-input--title {
  font-size: 1.05rem;
  font-weight: 600;
  letter-spacing: -0.01em;
}

.kb-input:focus,
.kb-textarea:focus {
  outline: none;
  border-color: var(--textarea-border);
  box-shadow: 0 0 0 3px rgba(176, 148, 138, 0.22);
}

.kb-input:disabled,
.kb-textarea:disabled {
  background: var(--bg-base);
  color: var(--text-dark);
  cursor: default;
  opacity: 0.92;
}

.kb-textarea {
  min-height: auto;
  resize: vertical;
}

#kb-summary {
  min-height: 5.5rem;
}

.kb-steps-panel {
  padding: 0.65rem;
  background: var(--white-glass);
  border: 1px solid var(--border-soft);
  border-radius: var(--radius);
}

.kb-steps-empty {
  margin: 0 0 0.5rem;
  font-size: 0.85rem;
  color: var(--muted);
  line-height: 1.45;
}

.kb-steps-list {
  display: flex;
  flex-direction: column;
  gap: 0.5rem;
}

.kb-step-row {
  display: flex;
  align-items: flex-start;
  gap: 0.5rem;
}

.kb-step-row__num {
  flex-shrink: 0;
  width: 1.35rem;
  padding-top: 0.7rem;
  font-size: 0.85rem;
  font-weight: 600;
  color: var(--muted);
  text-align: right;
}

.kb-step-input {
  flex: 1;
  min-height: 3rem;
}

.kb-actions {
  display: flex;
  flex-direction: column;
  flex-wrap: wrap;
  gap: 0.65rem;
  margin-top: 0.5rem;
}

.kb-actions__row {
  display: flex;
  flex-wrap: wrap;
  align-items: flex-start;
  gap: 0.65rem;
}

.kb-publish-slot {
  display: flex;
  flex-direction: column;
  gap: 0.35rem;
}

.kb-publish-btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 0.5rem;
  min-width: 12rem;
  padding: 0.75rem 1.35rem;
  font-size: 0.9rem;
  font-weight: 600;
  color: #fff;
  background: var(--terracotta);
  border: none;
  border-radius: var(--radius);
  box-shadow: var(--shadow);
  cursor: pointer;
}

.kb-publish-btn:hover:not(:disabled) {
  background: var(--terracotta-hover);
}

.kb-publish-btn:active:not(:disabled) {
  transform: scale(0.98);
}

.kb-publish-btn.published {
  background: var(--surface-soft);
  color: var(--success);
  box-shadow: none;
  border: 1px solid rgba(90, 125, 94, 0.25);
}

.kb-publish-btn .spinner {
  border-color: rgba(255, 255, 255, 0.35);
  border-top-color: #fff;
}

.kb-publish-error {
  margin: 0;
  font-size: 0.8rem;
  color: var(--error);
}

.kb-download-field {
  margin-top: 0.25rem;
  padding-top: 1rem;
  border-top: 1px solid var(--border-soft);
}

.kb-download-btn {
  display: inline-flex;
  align-items: center;
  gap: 0.4rem;
  padding: 0.55rem 0.95rem;
  font-size: 0.82rem;
  font-weight: 500;
}

.kb-download-btn__icon {
  width: 0.95rem;
  height: 0.95rem;
  flex-shrink: 0;
}

.api-error {
  color: var(--error);
  font-size: 0.85rem;
  margin-top: 0.5rem;
}

.tag-list {
  display: flex;
  flex-wrap: wrap;
  gap: 0.4rem;
  margin: 0;
  padding: 0;
  list-style: none;
}

.tag-list li {
  font-size: 0.75rem;
  font-weight: 500;
  padding: 0.2rem 0.55rem;
  border-radius: 999px;
  background: var(--white-glass);
  border: 1px solid var(--border-soft);
  color: var(--muted);
}

/* ==========================================================================
   Notion publish modal
   ========================================================================== */

body.notion-modal-open {
  overflow: hidden;
}

.notion-modal-backdrop {
  position: fixed;
  inset: 0;
  z-index: var(--z-modal);
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 1.5rem;
  background: rgba(26, 26, 26, 0.45);
  backdrop-filter: blur(4px);
}

.notion-publish-modal {
  position: relative;
  width: 100%;
  max-width: 22rem;
  padding: 2rem 1.75rem 1.75rem;
  text-align: center;
  background: var(--bg-base);
  border: 1px solid var(--border-soft);
  border-radius: calc(var(--radius) + 2px);
  box-shadow: var(--shadow-lg);
}

.notion-publish-modal__close {
  position: absolute;
  top: 0.75rem;
  right: 0.75rem;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 2rem;
  height: 2rem;
  padding: 0;
  color: var(--muted);
  background: transparent;
  border: none;
  border-radius: 8px;
  cursor: pointer;
}

.notion-publish-modal__close:hover {
  color: var(--text-dark);
  background: var(--surface-soft);
}

.notion-publish-modal__close svg {
  width: 1rem;
  height: 1rem;
}

.notion-publish-modal__icon {
  display: flex;
  align-items: center;
  justify-content: center;
  width: 3rem;
  height: 3rem;
  margin: 0 auto 1rem;
  color: var(--success);
  background: rgba(90, 125, 94, 0.12);
  border-radius: 50%;
}

.notion-publish-modal__icon svg {
  width: 1.5rem;
  height: 1.5rem;
}

.notion-publish-modal__title {
  margin: 0 0 0.65rem;
  font-size: 1.15rem;
  font-weight: 700;
  letter-spacing: -0.02em;
}

.notion-publish-modal__hint {
  margin: 0 0 1rem;
  font-size: 0.82rem;
  line-height: 1.45;
  color: var(--muted);
}

.notion-publish-modal__cta {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  padding: 0.7rem 1.35rem;
  font-size: 0.9rem;
  font-weight: 600;
  color: #fff;
  text-decoration: none;
  background: var(--terracotta);
  border-radius: var(--radius);
  transition: background 0.2s;
}

.notion-publish-modal__cta:hover {
  background: var(--terracotta-hover);
}

.notion-publish-modal__cta:focus-visible {
  outline: 2px solid var(--accent);
  outline-offset: 2px;
}

.notion-publish-modal__copy {
  display: block;
  width: 100%;
  margin-top: 0.65rem;
  padding: 0.55rem 0.85rem;
  font-family: inherit;
  font-size: 0.85rem;
  font-weight: 500;
  color: var(--muted);
  background: transparent;
  border: 1px solid var(--border-soft);
  border-radius: var(--radius);
  cursor: pointer;
  transition: color 0.2s, border-color 0.2s, background 0.2s;
}

.notion-publish-modal__copy:hover {
  color: var(--text-dark);
  background: var(--surface-soft);
  border-color: var(--border-strong);
}

/* ==========================================================================
   Sidebar backdrop & mobile drawer
   ========================================================================== */

.sidebar-backdrop {
  position: fixed;
  inset: 0;
  z-index: calc(var(--z-sidebar) - 1);
  background: rgba(26, 26, 26, 0.35);
  backdrop-filter: blur(2px);
  transition: opacity 0.2s ease;
}

.sidebar-backdrop.hidden {
  display: none !important;
}

@media (max-width: 768px) {
  :root {
    --content-padding-x: 1.15rem;
    --content-padding-top: max(48px, 3rem);
    --content-header-spacing: 0.85rem;
  }

  .step-sidebar {
    left: 0;
    width: var(--sidebar-width-collapsed);
    transform: none;
    box-shadow: none;
    transition: width var(--transition-sidebar), box-shadow var(--transition-sidebar);
  }

  .app-layout.sidebar-open .step-sidebar {
    width: var(--sidebar-width-expanded);
    box-shadow: var(--shadow-lg);
  }

  .app-layout:not(.sidebar-open) .sidebar-header {
    justify-content: center;
    padding-left: 0;
    padding-right: 0;
    border-bottom: none;
  }

  .app-layout:not(.sidebar-open) .sidebar-header__title {
    display: none;
  }

  .app-layout:not(.sidebar-open) .sidebar-toggle__icon--collapse {
    display: none;
  }

  .app-layout:not(.sidebar-open) .sidebar-toggle__icon--expand {
    display: inline;
  }

  .app-layout.sidebar-open .sidebar-header {
    justify-content: space-between;
    padding-left: 0.85rem;
    padding-right: 0.85rem;
    border-bottom: 1px solid rgba(125, 58, 30, 0.12);
  }

  .app-layout.sidebar-open .sidebar-header__title {
    opacity: 1;
    width: auto;
    flex: 1;
    display: block;
  }

  .app-layout:not(.sidebar-open) .step-indicator {
    padding-left: 0;
    padding-right: 0;
  }

  .app-layout:not(.sidebar-open) .step-copy {
    display: none;
  }

  .app-layout:not(.sidebar-open) .step-link {
    display: flex;
    justify-content: center;
  }

  .app-layout:not(.sidebar-open) .step-row {
    justify-content: center;
    padding-left: 0;
    padding-right: 0;
  }

  .app-layout:not(.sidebar-open) .step-item:not(:last-child)::after {
    display: none;
  }

  .main-content {
    width: calc(100% - var(--sidebar-width-collapsed));
    margin-left: var(--sidebar-width-collapsed);
  }

  .keyboard-hint {
    max-width: min(28rem, 100%);
    white-space: normal;
    text-align: left;
  }

  .workflow-footer {
    gap: 0.75rem;
  }

  .workflow-footer__next {
    min-width: 0;
    padding-left: 0.85rem;
    padding-right: 0.85rem;
  }

  .workflow-footer__progress {
    font-size: 0.72rem;
  }

  .page-header__copy h1 {
    font-size: 1.35rem;
  }
}

@media (max-width: 480px) {
  .page-header__copy h1 {
    font-size: 1.25rem;
  }

  .page-header__copy p {
    font-size: 0.88rem;
  }

  .workflow-footer {
    flex-direction: column;
    align-items: stretch;
    gap: 0.5rem;
  }

  .workflow-footer__bar {
    grid-template-columns: 1fr;
    gap: 0.5rem;
  }

  .workflow-footer__progress {
    grid-column: 1;
    order: -1;
  }

  .workflow-footer__next {
    grid-column: 1;
    justify-self: stretch;
    width: 100%;
  }

  .kb-download-btn {
    width: 100%;
    justify-content: center;
  }

  .workflow-footer__back {
    align-self: flex-start;
  }

  .kb-actions__row {
    flex-direction: column;
  }

  .kb-publish-btn {
    width: 100%;
    justify-content: center;
  }
}

/* ==========================================================================
   Reduced motion
   ========================================================================== */

@media (prefers-reduced-motion: reduce) {
  *,
  *::before,
  *::after {
    animation-duration: 0.01ms !important;
    animation-iteration-count: 1 !important;
    transition-duration: 0.01ms !important;
  }
}